Privacy Policy

Teleocean Inc. ("Teleocean", "we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at teleocean.com or use our services.

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and contact information when you submit our contact form or register for our Crew Portal
• Vessel information including vessel name, IMO number, and flag state
• Device identifiers for Crew Portal registration
• Service usage data and account information

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our maritime satellite communication services
• Process transactions and send related information
• Respond to comments, questions, and requests
• Send technical notices and support messages
• Comply with legal obligations, including GMDSS registration requirements

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Satellite network providers (Inmarsat, OneWeb) as necessary to activate and maintain your service
• JP Marine Corporation for AAIC and PSA authorization purposes
• Flag state authorities as required by maritime law and GMDSS regulations

4. Data Retention

We retain personal information for as long as necessary to provide services and comply with our legal obligations. Vessel communication records are retained in accordance with maritime regulatory requirements.

5. Contact Us

For privacy-related questions, please contact us at privacy@teleocean.com or write to Teleocean Inc., California, USA.